LiveHelpNow Suite is a multi-tasks oriented service and business solution that provides effective technical support to automate projects, communications, customer dealing, live chat, CRM, and operations. It provides functions for any kind of business or functions that need to provide clients’ service to their customers with complete analytics and results. The program is available on a freemium model and includes unlimited chat, phone calls, video conferencing and screen sharing for different users.
It is a business communication platform that makes it easy for enterprises to connect with customers via live chat, phone, and email. The suite is engineered to provide superior performance using the latest in dynamic technology and integrates with any website or mobile app through a simple API. It includes high-definition video conferencing, shared screens, chat and phone functionality so customers can reach businesses securely.
ServiceNow is leading digital transformation for the enterprise with IT service management software that provides enterprises and organizations with a modern platform for service delivery, automation, and orchestration. Its cloud platform enables customers to connect people and technology in new ways, deliver services faster, and provide superior customer experiences. With deep integration of social, mobile, analytics, automation, and orchestration. It is powering a digital workplace where employees can take on the most challenging new assignments with confidence on any device or location.
It brings together people, processes, and technology to improve the way work gets done through products like Service Catalog, ServiceNow ITSM, and ServiceNow IT Service Management as a Service. Service improves organizations’ internal operations, delivering the industry’s leading enterprise IT service automation platform. Its powerful cloud-based system enables consistent service delivery and management, industry-leading security, and a flexible architecture that enables organizations to migrate to the cloud without disruption.
Pipefy is an enterprise management solution built specifically for the different organizations and personal usage seeking different office and management solutions like CRM, HRIS, AP, or ERP, etc. The Pipefy software allows business managers to manage their business by automating common day-to-day tasks such as managing the inventory, the contacts. It provides a broad, integrated, and open platform that connects people and processes, data, and applications across their entire technology infrastructure.
Its modern platform helps global enterprises deliver and manage IT as a service, better integrating their people and technology for more agile operations. Service helps you keep track of your office equipment and supplies, and you can document the status and ownership of your office equipment and manage your inventory effortlessly. Workplace Analytics product helps companies track their office equipment, see how much employees are using them and get insights into the performance of their business.
Virima is an online service provider specializing in the development and implementation of quality solutions for clients looking to empower their digital presence. With a dedication to providing innovative solutions for clients, it is a leader in SaaS. Service offers hosting, domain registration, and a range of e-commerce services for small to enterprise-level businesses.
In the tradition of its founders and current management, Virima continues to provide the best quality services and support in the industry and strives to be a responsible member of the community it serves. It is the only solution on the market that allows organizations to track their devices in real-time and create detailed reports from those who use them. This information is valuable for companies that want to reduce mismanagement and increase employee engagement through productive tools and software.
Hyperproof is an effective security intelligence platform that integrates and cross-correlates users and traffic with the configuration of their network infrastructure with different operations like cloud computing, enterprise database, and other automating commands. It is designed specifically for how today’s advanced threat actors operate and is able to detect previously unknown threats by correlating them with other abnormal activity within the network.
It has added advanced settings with filters that are easily customizable. It is a powerful service for continuous testing, monitoring, and alerting applications. Its core product lets you run fast-running tests in parallel on a fleet of cloud servers. It is a full-stack software development organization with multiple valuable components and toolkits.
Vivantio is the fast, simple, and secure way to manage your online operations and digital asset management with complete configurations and deployments. It gives you one place to manage your notifications from any service. You can filter by service or by device, and export all your notifications to .csv or .xlsx files. There are a lot of services out there but the platform makes adding them easy. Stakeholders can just search for them on the web, fill out the required fields, and click save.
Innovative settings for power users are available as well. The app is a solution that provides the tools you need to manage your business and your customers. The app comes with features that allow you to manage your product and customer information, view insights into your business performance, connect with your customers, and much more.
Fusion Risk Management is a business continuity and crisis management service that provides multiple solutions for the welfare of enterprises by dealing with databases, resilient operations, network deployments, and other operations. It is the first of its kind to incorporate elements of business continuity and crisis communication into one simple solution. The cloud-based software allows insurance agencies, brokers and small businesses to easily manage their risk through improved communication, collaboration and tracking of critical information. The platform, a one-click install, enables carriers to transform their risk supervision practices from costly, idiosyncratic, and manual processes to a streamlined and modern approach.
The system is optimized for mobile usage and allows users to access key carrier information and reporting at any time, from any device. The program has been established with the aim to enable to the creation of a best-in-class system that is affordable, easy to use, and provides surprisingly powerful reporting capabilities. Comprehensive data visualization makes it easy for businesses to create accurate and precise risk reports for their organizations and/or clients. With FRM, employees are better equipped to make informed decisions and enhance their business decision making.
SwiftCase is a valuable startup that automates your business by delivering powerful IT operations, database management, cloud service, CRM & clients’ dealing, and others. It offers cloud-based contract management, signature capture and legal compliance automation through complex and simple projects. The module has been developed as a platform to make your organization work more effectively and smoothly. It provides a user-friendly interface offering powerful but simple to use tools.
The program’s clean interface offers businesses the opportunity to better understand the risks they face in their own environment and develop effective strategies to address them from anywhere or anytime users need. You can fully automate your business processes and will be notified about important events in your company, and the system will automatically share information between the departments of your organization. Marketing and customer service departments will be able to automate their operations, sharing their tasks with each other in an effective way.
Simplisys Service Desk is a fast-growing service management system that develops a platform for organizing various projects to improve and deliver IT operations, database support, reporting, configurations, and valuable deployments to their customers. The module is planning to add more features to its existing offerings and is coming out with new versions of the service with the best of customer experience and usability. Simplisys is full-service business software that integrated a service desk, asset supervision, project management, helpdesk and knowledge management, streamlining the user experience and reducing IT Operations costs.
Computers in retail and across all industries are vulnerable to system crashes, viruses and security breaches. So, the program is highly effective in such circumstances to provide all-in-one centralizations by keeping detailed agile services. At the same time, employees are spending more time troubleshooting routine problems than focusing on core tasks. To combat the diverse challenges of the advanced era, IT departments need a service desk solution that is dynamic and pretty responsive across multiple organizations. It allows businesses to optimize workflows, reduce costs and increase sales. With modules, organizations can consolidate IT services into one application and become more efficient in deploying services.
Nintex is a leading workflow and business management platform that provides automation, enabling teams to achieve the highest levels of productivity, agility and insight with multiple database integrations, cloud, and others. Its solutions enable you to design, execute and govern business processes in minutes, without the need for custom programming. It is trusted by thousands of customers across diverse industries including finance and insurance, manufacturing, utilities and government.
It empowers people to build processes once and then empower others in highly flexible, repeatable ways. With the module, you can put a process into motion with a few clicks, streamline business tasks, and standardize workflows across your organization. With Nintex Workflow, you can quickly design a streamlined process, execute it across an entire organization on-premise or in the cloud, personal dashboards, notifications, and others for marketing and financial dealings.
Any team can manage every step of their business processes from anywhere at any time from smart devices like mobile phones and tablets to Windows desktops to Macs. And whether you work in Sales, Finance, Customer Service or Operations, Nintex can help your team perform faster, better and more consistently all while reducing costs and increasing productivity.
Jira Service Management is a productive platform that provides different business and personalization functions, such as development, collaborations, IT solutions, and different end-to-end encryptions. It supports your customers by giving them access to the services and knowledge they need. Whether it’s a quick fix or a complex issue, you can provide the best possible customer experience. The program helps you scale your service, improve the user experience, and provide better service than ever before.
It is an integrated and intuitive IT service management solution that empowers you to share and collaborate on IT service and support knowledge, service requests, incidents, and problems. It allows you to track progress, assign tasks, receive notifications, raise and respond to tickets, collaborate with customers and view real-time reports to improve the efficiency and quality of IT services. It is a cloud-based IT service management platform that offers a suite of applications that helps companies of all sizes plan and track their software, hardware and support services efficiently.
VisionFlow is a multi-integrated cloud-based solution designed to provide different CRM services for customer dealings and business automation, such as project management, issue tracking, and others. It is a dynamic issue tracking system with customer relationship management (CRM) features to handle customer communication and support. The solution has multi-user access, permission management, user groups, email notifications, workflows, customizable forms, follow-ups and invoicing features. Its main features include: CRM and Issue tracking system, Workflow automation, Time tracking, Links to documents, Customer follow-ups and billing.
The service was developed specifically for organizations to help them track their projects and communicate with their clients. It is a simple, fast, and powerful issue tracking system for small to medium-size businesses. The team can view consumer info, such as name and address when creating or updating an issue. Best of all, you can add tags and assign consumers to your team members, so customer service requests are dealt with as quickly as possible.
FlowForma is a top-rated enterprise automation service that is available for different businesses to integrate with powerful solutions, such as agility, coding, and database. Customers in this space include retailers, government agencies, utilities, and energy providers. It serves customers from the board room to the data centre with a modern software-as-a-service (SaaS) solution that allows organizations to easily manage their end-to-end digital processes.
The program accelerates time to revenue by allowing customers to easily automate processes using a visual workflow designer. These automated processes are orchestrated using state-of-the-art orchestration engine technology and are deployed across on-premise and cloud environments. It is an award-winning digital process automation software that can be used for anything from customer support to CRMs, project management and recruitment.
Snow Software is a dynamic cloud-based IT management solution that allows you to automate the work of different information tech optimization with powerful manipulations of visibility, mitigation, hybrid cloud, SaaS deliverance, and others. It is used by thousands of businesses across the world with some well-renowned organizations. Snow provides helpdesk, RMM, asset management, support ticketing, and device monitoring in one flexible platform. From the desktop to the cloud, it gives you full visibility and control of everything on your network.
Service makes sure that technology is a force for good in the world that has the power to improve lives and make work more meaningful and productive. Snow helps IT departments control expenses, quickly resolve issues and simplify cloud management with a simple interface and automated tools. It helps to keep networks up and running and reduces downtime, so businesses can focus on running their core business. In an increasingly mobile world, Snow protects devices from identity theft, viruses and data loss, as well as backs up files from multiple devices.
ConnectWise Manage is a cloud-based application that facilitates the user by providing a comprehensive platform for data management. Now the data can be of any type including assets management and orders management. Usually, this platform is used by organizations and business institutions in order to manage their assets and to keep a record of the hardware devices available in the whole company.
This is a paid service that can be used on a professional level no matter the size and type of organization. Another highly appreciated feature provided by this platform is the finance management that allows the user to manage the financial department of the company too along with other phases and fields of the company. The platform comes with a collaborative user-friendly interface along with a wide range of features and options allowing the user to assemble and manage all the detailed information about a particular topic or department in a well-mannered way.
nTask is a project management platform that has been designed for the common users as well as the enterprise stakeholders to save the long or short-term tasks. It functions over the online project controlling software that provides every tool that people need to organize the objectives into a practical way. All the interaction is pretty easy & flexible as you have to enter the email address besides Facebook, Twitter, and Google without any credit card or paid subscriptions for checking the workflow. The program is currently accessible & operational in one hundred fifty-plus countries and trusted by thousands of organizations for performing the diverse tasks effectively.
The module is collaborated with the other stakeholders and has been providing the advantage of the service as a save backup. The owners of the firm can handle the various financial or simple tasks by interacting with the following resource allocation, project planning, set milestones, budgeting, and financial summary, custom statuses, links, attach documents, task comments, time tracking, scheduling, and other meetup plans.
Atera is a platform that comes with a fully integrated, comprehensive technology platform and support services to help IT solution providers more efficiently scale and grow their businesses. The platform combines best-in-class, cloud-based technology with award-winning customer service and has been proven in thousands of customer engagements across hundreds of industries. It facilitates an MSP platform for IT services, with a focus on giving small and medium-sized MSPs the power to run their businesses effectively and efficiently.
It is an all-in-one MSP platform that manages customer service, sales, marketing, and business operations. The AI-based platform is designed to help MSPs efficiently run and grow their businesses with minimal time and effort. The platform is built to deliver the right information at the right time for every customer interaction. In addition, it provides instant access to customer data and activity, enabling you to identify key customer trends and gain valuable insight from every customer interaction.
Device42 is a web-based application that facilitates the user by providing a complete platform for data collection and management. This platform can be used to keep records of every single asset inside an organization. The platform comes with an interactive user-friendly interface along with a complete range of features and functionalities allowing the user to collect as well as manage all the detailed information about a particular topic in a well-mannered way.
It automatically monitors the category of the product being added to its database allowing the user to easily find it when needed in the future. It provides all the information in charts and tables as the statistical data is easy to understand in that format. The user can also derive further results and reports based on the data collected by this platform which can be presented in formal as well as informal presentations.
ProntoForms is next-generation mobile workflow automating software that aids the worker to collect data from the fields and automatically share the results with the back-office system, cloud services, and other people with a single click. The main benefit of this platform is that you can easily access your business forms, anytime or anywhere, capture the critical data from the fields, mark the hazardous points on the screen, ability to capture signatures, pictures, and barcodes, snap a photo, and sketch on top of it, and many others.
It facilitates you to view completed forms in PDF formats on your device and access your business with a single tap. It empowers you to track & measure field operations, enabling you to optimize the business performance. Other stunning functions of this platform include utilize automated workflows to distribute the field data to multiple stakeholders, & systems, get the big pictures with analytics & reporting to trace field productivity, quality, and compliance.
Planview PPM Pro is one of the versatile applications that allow customers to gain greater insight into their workflows and processes. The new application provides users with a greater level of automation, visibility, and access to tools such as reporting dashboards, templates, and document management. The main goal is to help companies do more projects and better projects. A key component of this is helping companies improve the way they manage their projects, programs, and portfolios.
From the beginning, it has offered PMO’s the ability to access solutions for free, as part of a community of other PMO’s who are also striving for excellence for their company. The application provides users with a greater level of automation, visibility, and access to tools such as reporting dashboards, templates, and document management. Users can now control what data is gathered through the system and then delivered to the appropriate locations, either within an organization or outside team members.